ALTCS Workforce Development

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Phase 1A also includes direct care workers offering services to members in their own homes, such as attendant care and personal care services.


About The Workforce Development Alliance

The Arizona Long-Term Care System (ALTCS) Workforce Development Alliance is a partnership between all the Arizona Health Care Cost Containment System (AHCCCS) ALTCS plans – including Banner University Family Care, the Arizona Department of Economic Security, Mercy Care, and United Healthcare Community Plan. Together, we act as a single point of contact for reference and direction to our shared provider network. 

The Alliance works with AHCCCS, health care providers, AHCCCS members, and other partners to drive long-lasting and effective changes in workforce development and outcomes. We are transitioning the existing system, based on prescription and compliance, to a more autonomous, integrated, and competency-based system.

Our Mission

To evaluate, monitor, and support the development of the capability, capacity, connectivity, culture, and commitment of our provider workforce.