For provider information regarding COVID-19 vaccinations, click here

Phase 1A also includes direct care workers offering services to members in their own homes, such as attendant care and personal care services.

Click here to access the links and instructions for free CEU

CEU Information and Links

Addressing the chronic shortage of direct care workers is an important element of creating a better long-term care system.

The Arizona Long-Term Care System (ALTCS) Workforce Development Alliance and its partners are committed to addressing the extreme shortage of direct care workers in Arizona. We need a growing workforce to meet the increasing number of Arizona Health Care Cost Containment System (AHCCCS) members in need of high-quality care. 

To accomplish this goal, we need a data-driven system that includes important factors such as workforce turnover, staffing statistics, and vacancy rates. 

The ALTCS Workforce Development Alliance has joined with the Arizona Health Care Cost Containment System (AHCCCS), PHI International, Arizona Provider Training, and Practical Training Solutions to create a provider survey that will provide baseline data about direct care workers’ experience in the field of long-term care. 

We will use this data to analyze Arizona’s current status, forecast future trends, and develop an action plan that provides resources and support to the Arizona long-term care network.

Survey Goals

  1. Understand the leading factors that contribute to a worker’s intent to stay on the job or leave.
  2. Inform policy and practice interventions that mitigate threats to workforce stability.
  3. Identify and recommend Interventions providers can implement to reduce turnover.
  4. Develop resources and tools to support recommendations.
  5. Establish baseline data, evaluate interventions and measure progress over time.
  6. Influence changes in the system that will impact known issues in order to be able to adequately serve our members in need.