Provider Resources

The Arizona Health Care Cost Containment System (AHCCCS) Workforce Development Vision is for Arizona’s contracted healthcare workforces to be as interpersonally, culturally, clinically, and technically competent as possible. The state is shifting from a training and compliance-based policy to a comprehensive, competency-based policy that ensures we address all aspects of workforce development.

To align with this vision, all contracted behavioral health providers must submit an annual Provider Workforce Development Plan (P-WFDP), on a timeline established by the
AZ  Workforce Development Alliance ACC, ACC-RBHA.

The P-WFDP must describe the goals, objectives, tasks, and timelines that will move a provider from compliance to competency and develop the agency’s workforce. All training initiatives, action steps, and monitoring procedures outlined in the P-WFDP must include targeted efforts for all employees and incorporate best practices at all levels of service delivery.

The Arizona Workforce Development Alliance’s P-WFDP template and additional resources are included below.

For technical assistance, contact the AWFDA ACC, ACC-RBHA through the “Contact Us” link above.

Health Plan Provider Manuals

Click here to view Provider Manuals by Health Plan.

2024 Legacy Agency List

January – June 2024

The votes are in! Agencies on this list were awarded for outstanding workforce development achievements. Consistently exceeding standards and ensuring competency and job satisfaction. Please click here to see the awarded agencies. 

Provider Forum Archive

Quarterly Completion Reports

2024 Completion Reports

Quarter 1, 2024

Dates ran: 01/1/2024 – 03/31/2024

Quarter 2, 2024

Dates ran: 04/1/2024 – 06/30/2024

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Quarter 3, 2024

Dates to be run: 07/1/2024 – 09/30/2024

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Quarter 4, 2024

Dates to be run: 10/1/2024 – 12/31/2024

Quarterly Completion Archives

2024 Provider Forums

January 2024 Provider Forum

February 2024 Provider Forum

March 2024 Provider Forum

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None, see you in 2025!