For provider information regarding COVID-19 vaccinations, click here.
Phase 1A also includes direct care workers offering services to members in their own homes, such as attendant care and personal care services.
Moving Our System Forward
From Compliance to Competence
High-performing organizations know that their success depends on their team. They know that they need to train that team to meet the specific demands of their organization.
We empower you to develop role-specific competencies for your team members, and create tools that assess and document an individual’s ability to fill those roles. Competencies, when they are properly designed, translate your organization’s vision into employee behaviors that meet those goals.
Changing the Five C’s
Earning Worker Committment
Cultivating a workforce that is engaged in your efforts to develop a stronger, more connected team
Aligning Workplace Culture
Developing a shared vision of the integrated healthcare process from a member’s perspective – including philosophy, experience, and delivery
Establishing Workplace Connectivity
Increasing communication, collaboration, and innovation with internal and external customers to promote better healthcare outcomes
Developing Worker Capability
Building employees’ skills through a continuous, transforming system of training for competency, evaluation, and development
Building Workforce Capacity
Ensuring a sufficient workforce to meet patients’ needs, planning ahead to identify future demands and possibilities