Layla Bishop is the Workforce Development Administrator for UnitedHealthcare Community Plan (UHCCP). In her current position, Layla works on WFD initiatives for ACC, ALTCS, and DDD contracts. Her position includes actively collaborating with community stakeholders and providers to develop, strategize, coordinate, and implement WFD initiatives across Arizona. Layla has a passion for suicide prevention and is on the Board of the Arizona Suicide Prevention Coalition. She is also a facilitator of ASIST, safeTALK, and YMHFA. Layla also serves as a leader on UHCCP’s Diversity, Equity, Inclusion, and Belonging Council. 

Before joining UHCCP Layla worked in the healthcare field for over 25 years. She started her journey as a direct care provider, working her way into management, and then Training and WFD. Layla received her Master’s in Social Work degree and her BS in Psychology with a minor in Law from Arizona State University. 

Sarah Hauck coordinates and oversees Workforce Development activities for Mercy Care.  She leads across these organizations to identify need gaps and develop specialized learning strategies to improve organizational performance. These include the creation of state-of-the-art, performance-based training and educational tools, as well as continual analysis of programs and initiatives to ensure maximal performance and ROI. 

Her work includes the development and implementation of learning standards, tools, templates, and reporting requirements. She is an expert facilitator in numerous course topics, including cultural competency, trauma informed care, assertive community treatment, and family psychoeducation. 

Sarah began her career in Bloomington, Indiana, as a direct care provider to children with behavioral and emotional special needs before expanding her work (and moving to Arizona) to include individual, group, and family therapies. From there she took on rapidly expanding responsibilities, managing training and Workforce Development programs benefitting Arizona’s communities. Sarah holds a Master of Science in Counseling Psychology from Arizona State University and a Bachelor of Science in Psychology (with a minor in Biology) from Indiana University.